Term Of Use

Terms and Conditions – Uptrends Brass

Welcome to Uptrends Brass! These Terms and Conditions govern your use of our website (www.uptrendsbrass.com) and the purchase of our products. By accessing our website and making a purchase, you agree to comply with these terms.

1. General Terms

• The website and its content are owned and operated by Uptrends Brass.
• We reserve the right to modify, update, or change these terms at any time without prior notice.
• Your continued use of the website constitutes acceptance of any changes made.

2. Product Information

• All products listed on our website are handcrafted and may have slight variations in design, color, or finish, which are part of their unique craftsmanship.
• We make every effort to display the most accurate product images; however, colors may vary slightly due to screen settings.

3. Pricing & Payments

• All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• We accept payments via credit cards, debit cards, UPI, net banking, and digital wallets.
• Uptrends Brass reserves the right to change prices without prior notice due to market fluctuations or errors in pricing.

4. Order Processing & Shipping

• Orders are processed only after successful payment confirmation.
• We provide Pan-India shipping, and delivery timelines may vary depending on location and courier service availability.
• In case of delivery failure due to incorrect address details provided by the customer, re-delivery charges may apply.
• Customers will receive tracking details via email once the order is shipped.

5. Return, Refund & Exchange Policy

• Customers can request a return or exchange within 7 days of delivery.
• Returns will be accepted only if reported within 2 days of delivery and the item is unused, undamaged, and in its original packaging.
• Customized or sale items are non-returnable unless they have defects or do not match the description.
• Refunds will be processed after inspection and will be credited to the original payment method within 5-7 business days.

For more details, please refer to our Refund Policy.

6. Intellectual Property Rights

• All content on this website, including images, text, logos, product descriptions, and graphics, is the property of Uptrends Brass.
• Unauthorized copying, reproduction, or distribution of any content without prior consent is strictly prohibited.

7. Limitation of Liability

• Uptrends Brass is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• We shall not be responsible for delays caused by natural calamities, courier disruptions, or unforeseen circumstances.

8. Privacy Policy

• We are committed to protecting your personal information. By using our website, you consent to our Privacy Policy, which details how we collect, store, and use your data.

9. Governing Law & Jurisdiction

• These terms and conditions shall be governed by the laws of India.
• Any disputes arising from the use of our website or products will be subject to the exclusive jurisdiction of the courts in [City, India].

10. Contact Information

For any queries related to these Terms and Conditions, please contact us:

📧 Email: support@uptrendsbrass.com
📞 Call/WhatsApp: +91 96663 96364

By continuing to browse or purchase from Uptrends Brass, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.